claims management
with personal support


Comprehensive claims management and personal support with belmoto plus

We offer a comprehensive range of services ranging from claims management to returns management and roadside assistance. We can provide full user support or just individual modules such as claims management depending on your organisation's needs.

The plus with us: Your employees have a single point of contact from the first moment of contact to the final resolution.


We look after your employees personally from the first moment of contact to the final resolution.
Ralf Knaier, CEO belmoto plus

One-stop professional service

User support and claims assessment

  • Personal employee support
  • Telephone claims assessment
  • 24/7 hotline

Garage selection and co-ordination

  • Direction to a certified repair garage
  • Review, handling and approval of processes
  • Repair checks

Mobility Guarantee

  • Free collection and delivery
  • Free courtesy car

Invoice auditing and controlling

  • 100% pre-funding of all costs
  • Invoice controlling

Claims handling with the insurance company

  • Claims investigation and assessment
  • Handling of all communication
  • Third-party claims recovery

Fortlaufende Optimierung und Beratung

  • Analysis of the status quo and joint definition of objectives
  • Process optimisation
The pros of belmoto plus
  • 100% independent
  • Rapid roadside assistance for users and vehicles
  • Uncomplicated, personal support and handling
  • 3-year warranty on repairs
  • Free mobility service
Ihr Auto ist geschützt

Noch Fragen?
Gerne helfen wir Ihnen weiter!

We are independent, so we can make our own decisions. Our extensive network of partners in Germany means we can offer you the best deals on repairs. We always focus on finding the fastest and best solution for you. Plus, our network support provides dedicated in-house contacts for our partners, so we can clear up any issues for you quickly and efficiently.

We take care of the whole process, from initial contact when you need to make a claim through to repair and billing costs. We let your insurance and leasing companies know what's going on, organise the repair and transfer to our partner network, get you a replacement vehicle and find you an expert – We cover you from every angle. And if you have any questions about repairs carried out at the end of your leasing contract, we'll be there for you even years later.

As an independent service provider, we are always on the lookout for the fastest and most efficient way to get damage repaired and keep your business running smoothly. We do the best in our powers to avoid downtime or long waits for repairs to be carried out, and unnecessary delays in processing.

As a fully comprehensive partner, we cover all the costs associated with your claim. Once we have processed your claim, we send you a clear invoice for the costs we have incurred, broken down by item. This simplifies your administration and gives you peace of mind about the billing process.

If you need to contact the Claims Department outside of normal office hours, you can do so on the following numbers:

  • Claim in Germany: +49 800 2356686
  • Claim abroad: +49 40 41188876-0

You can contact us by email at if you have any general claims-related questions. Or simply get in touch by WhatsApp on +49 151 53389781.

We register your claim immediately and then take care of the rest. We take care of everything from initial roadside assistance, getting your vehicle to a garage (including free collection and delivery), organising a replacement vehicle, dealing with the insurance company and billing.

We provide comprehensive, fast and straightforward support when you need to make a claim.

Carolyn Gehlhoff